Customer Care

Customer Service

Whether you have a question about your order, a complaint, or you just want to say hi, we’re more than happy to help. You can reach us on the email address below. We’ll always try to answer as soon as possible with a maximum of 14 days.


You can write us in both Dutch and English 

Payment Methods
  • IDeal
  • Pay-Pal
  • Visa
  • Mastercard
Secure Payment

For card purchases we work with an authorized payment providers that helps us to check directly with your bank that the card is valid for purchases. Our payment providers process your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties.


VAT is included in all our prices. All prices and product information on the Aesthetic Stories online shop are subject to change.


All countries: Euro (€)

Questions? Please contact us at